Terms & Conditions

Last updated: July 14, 2025

1. Introduction

Welcome to The Inner Bloom (“we,” “us,” “our”). These Terms & Conditions (“Terms”) govern your use of our Site and related services (the “Site”). By accessing or using the Site, you agree to these Terms.

2. Company Information

The Inner Bloom Pvt. Ltd.
306, Owners Court, Kasavanahalli, Bangalore 560035
Email: info@theinnerbloom.co.in
WhatsApp: +91 76767 90791

3. Services

• Confidential emotional support via chat, voice, and video;
• Volunteer listening and expert therapist consultations;
• Community forums and internships.

Account creation is free. Paid services (subscription plans or per-session fees) may be offered via UPI or third-party payment gateways. All fees and renewal terms will be clearly displayed before purchase.

4. Eligibility & User Accounts

• You must be at least 18 years old and legally competent to enter a contract under Indian law.
• You agree to provide accurate information and keep your login credentials secure.

5. Payments & Refunds

Payment methods: UPI and third-party payment gateways.

Refund Policy: Please see our Refund Policy for details on eligibility and timelines.

6. User Conduct

You agree not to:

• Harass, threaten, or defame others;
• Share illegal, infringing, or pornographic content;
• Impersonate any person or entity;
• Engage in fraudulent or harmful conduct.

7. Confidentiality & Disclaimers

While we treat session data confidentially (see our Privacy Policy), our counselors do not provide medical diagnosis. If you have a medical or psychiatric emergency, seek qualified professional help immediately.

8. Intellectual Property

All content on the Site (text, graphics, logos) is the property of The Inner Bloom or its licensors and is protected by copyright and trademark laws. You may not reproduce or distribute any content without express permission.

9. Limitation of Liability

To the fullest extent permitted by law, The Inner Bloom shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site.

10. Indemnification

You agree to indemnify and hold harmless The Inner Bloom and its officers, directors, and employees from any claims arising out of your violation of these Terms or your misuse of the Site.

11. Termination

We may suspend or terminate your access at any time, without notice, for conduct we deem harmful or for any breach of these Terms.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of India, with jurisdiction in the courts of Bangalore.

13. Changes to Terms

We may update these Terms; the “Last updated” date will change accordingly. Continued use constitutes acceptance of the revised Terms.

14. Contact Us

If you have any questions, please email us at info@theinnerbloom.co.in or message us on WhatsApp at +91 76767 90791.